Communication with manufacturers


Experience has shown that when it comes to technical communication between retailer and manufacturer that is relevant to product-safety, the background of necessary modifications is equally unknown to both the manufacturer and the retailer. However, this knowledge is required to find targeted solutions that do not disproportionately burden the budget of both actors.
Experience has shown that versions that contradict other safety aspects are often chosen for a safety-relevant device modification. It is precisely on these points that unmistakable communication is of great importance.
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